Location
Based in Oakville and services the GTA
and surrounding area
We may collect the following types of information:
→ Personal Information: Name, phone number, email, address, date of birth
→ Health Information: Medical history, symptoms, physician referrals, treatment records
→ Billing Information: Payment details (if paying privately), insurance, or referral documents
→ Website Data: IP address, browser type, time on site, and pages visited (for site optimization)
We use your information to:
→ Provide and manage healthcare services
→ Schedule appointments and follow-ups
→ Communicate securely with you
→ Facilitate OHIP referrals or private billing
→ Improve our services and website functionality
→ Comply with legal or regulatory obligations
We do not sell or trade your personal or health information. We may share your information with:
→ Authorized healthcare providers involved in your care
→ Your referring physician or specialist (with consent)
→ Government or legal authorities as required by law
→ Third-party service providers (e.g., billing platforms, secure hosting), under strict confidentiality agreements
We protect your data with administrative, technical, and physical safeguards including:
→ Encrypted communications
→ Secure digital storage
→ Role-based access for medical records
→ Confidential mobile clinic practices
You have the right to:
→ Access and request a copy of your records
→ Correct inaccurate information
→ Withdraw consent (except where required by law)
→ File a complaint with Ontario’s Information and Privacy Commissioner
Our website uses cookies to enhance your browsing experience. These do not collect identifiable health information. You may disable cookies in your browser settings at any time.
We may update this policy from time to time. The revised policy will be posted with a new effective date.
For privacy-related questions or to request a copy of your records:
Email: info@balltoxx.com
Based in Oakville and services the GTA
and surrounding area